Respond to customer messages like a pro
Use the Message Center to answer buyer questions, protect context, and keep conversations useful for customers and support.
Gidun Help
Find the right answer faster
Detailed help for sellers, customers, and affiliates, with practical steps for orders, messages, referrals, payouts, and account issues.
30
detailed articles
Search results
9 result(s) for "messages"
Protect privacy and avoid message scams
Know what information belongs in messages and what should never be shared with sellers or support impersonators.
Contact a seller or Gidun Support
Choose the right message path so your question reaches the person who can solve it fastest.
Create a product listing that customers understand
Write product listings that reduce confusion, improve buyer confidence, and prevent avoidable support messages.
Create and secure your Gidun account
Set up a customer account, protect access, and keep your order and message history easy to manage.
Set up your seller profile and store
Build a complete seller profile that gives customers confidence before they message, buy, or follow your store.
Use email, social, and content channels responsibly
Promote through email, social, video, blogs, or communities without creating spam or policy problems.
Use seller analytics to improve performance
Read product and store signals so you can improve listings, reduce friction, and prioritize work that moves sales.
Work with affiliates and referral campaigns
Use affiliate and seller referral activity responsibly so promotions bring qualified customers and sellers to Gidun.