Troubleshoot missing referrals or commissions
Work through the most common reasons a referral or commission does not appear as expected.
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Detailed help for sellers, customers, and affiliates, with practical steps for orders, messages, referrals, payouts, and account issues.
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Create referral links that track correctly
Build links that point to the right page, preserve attribution, and make sense to the audience clicking them.
Use API and developer tools safely
Protect affiliate API access, avoid tracking mistakes, and build integrations that respect Gidun users.
Promote products without misleading customers
Create affiliate content that is persuasive, accurate, and aligned with the actual Gidun product page.
Track commissions and payouts
Understand pending, approved, rejected, and paid commission states before opening a payout support request.
Use branded pages, widgets, and creative assets
Use affiliate tools to create cleaner destinations, better product discovery, and more consistent promotion.
Use email, social, and content channels responsibly
Promote through email, social, video, blogs, or communities without creating spam or policy problems.