Understand clicks, conversions, and attribution
Read affiliate reporting correctly and know why clicks, conversions, and commissions may not match one to one.
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Detailed help for sellers, customers, and affiliates, with practical steps for orders, messages, referrals, payouts, and account issues.
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Use seller analytics to improve performance
Read product and store signals so you can improve listings, reduce friction, and prioritize work that moves sales.
Create a product listing that customers understand
Write product listings that reduce confusion, improve buyer confidence, and prevent avoidable support messages.
Track commissions and payouts
Understand pending, approved, rejected, and paid commission states before opening a payout support request.
Troubleshoot missing referrals or commissions
Work through the most common reasons a referral or commission does not appear as expected.