Set up your seller profile and store
Build a complete seller profile that gives customers confidence before they message, buy, or follow your store.
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Detailed help for sellers, customers, and affiliates, with practical steps for orders, messages, referrals, payouts, and account issues.
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Join the affiliate program and get approved
Prepare a complete affiliate application and understand what happens after you submit it.
Protect privacy and avoid message scams
Know what information belongs in messages and what should never be shared with sellers or support impersonators.
Track commissions and payouts
Understand pending, approved, rejected, and paid commission states before opening a payout support request.
Understand seller payouts and balances
Learn how to read your seller balance, prepare for payouts, and handle payout questions without confusion.
Use the Refer a Seller program
Understand how to refer sellers, what makes a qualified seller, and how to avoid weak referrals.