Troubleshoot missing referrals or commissions
Work through the most common reasons a referral or commission does not appear as expected.
Gidun Help
Find the right answer faster
Detailed help for sellers, customers, and affiliates, with practical steps for orders, messages, referrals, payouts, and account issues.
30
detailed articles
Search results
5 result(s) for "missing commission"
Track commissions and payouts
Understand pending, approved, rejected, and paid commission states before opening a payout support request.
Understand clicks, conversions, and attribution
Read affiliate reporting correctly and know why clicks, conversions, and commissions may not match one to one.
Create referral links that track correctly
Build links that point to the right page, preserve attribution, and make sense to the audience clicking them.
Use the Refer a Seller program
Understand how to refer sellers, what makes a qualified seller, and how to avoid weak referrals.